MEET OUR TEAM
MEET OUR TEAM
We were founded in 2006 by Thomas Means, and set up our shop in Thousand Oaks, California. Tom structured his business model on building quality relationships with our clients. This concept has enabled us to provide the best solutions for both individuals and our business clients.

We provide access and education to multiple cost-effective individualized plans for our clients and their families. Contact us today and we can discuss which options best suit your needs. At PCH Benefits we truly believe our Team is the foundation for our success.

OUR CORE VALUES
Our core values are at the heart of who we are as a company, and we live by them every day.
Really Caring About People:
  1. Always act with integrity,
    especially when it’s hard
  2. Be an active part of your community
  3. Be enthusiastic and have fun
  4. Provide exceptional customer service
  5. Be a great teammate at work, and in life
Really Knowing Insurance:
  1. Know your core competencies, and be a master at them
  2. Always be seeking a better solution
  3. Educate and advise, never sell
  4. Think strategically
  5. Always be learning and growing

KRISTEN BLUNT

License #0M86755
H.I.P. Certified
Health and Life Insurance Specialist

Kristen Blunt is an award-winning Health and Life Insurance Agent having over 20 years of experience in the insurance industry, most of which were spent with Anthem Blue Cross. She specializes in advising small and mid-sized business owners, focusing on creative and budget appropriate options for medical, dental, vision, disability and life benefits.

Kristen has a passion for strategically approaching a variety of business issues and is actively involved with her Vistage, EO and ProVisors communities. These organizations enhance her experience and insight to the challenges and opportunities of other business leaders.

When Kristen is not busy being a great advisor, she loves spending time with her family and friends, enjoys traveling and experiencing epicurean creations from all around. Bon Appetit!

Kristen has earned her Health and Life Insurance License, as well as her H.I.P. Designation.

✉ kblunt@pchbenefits.com

JACLYN COPELAND

License #0K83296
H.I.P. Certified, BAM Certified
Operations Director/Client Service Manager

Jaclyn has nearly 20 years of experience managing both business and employee programs. This experience makes her a perfect resource for you or your employees that may have insurance questions, concerns or requests.

As your client service manager, Jaclyn is here to assist you and your business on a day-to-day basis. Jaclyn’s role is to oversee your enrollment/renewal process, and she is available to help resolve any unfortunate billing issues and/or claims concerns.

✉ jcopeland@pchbenefits.com

JEFF HOOVER

License #0D33886
H.I.P. Certified
Health and Life Insurance Specialist

Jeff Hoover exclusively serves the life, disability, and health insurance needs of individuals, businesses, and business owners. On a daily basis, he guides clients through the complicated application and underwriting processes that are required to secure appropriate insurance policies. In addition to providing specialized expertise to his clients, Jeff is equally noted for his upbeat demeanor and compassionate nature.

Protecting people has always been close to Jeff’s heart, and he has held his California Health and Life Insurance License for nearly 20 years. Prior to insuring people’s health and life, Jeff assured people’s health and life: Serving as a Fire-Fighter and First-Responder in Culver City, after graduating #1 in his Fire Academy Class.

✉ jhoover@pchbenefits.com

NATALIE MARTINEZ

License #0L02591
H.I.P. Certified, BAM Certified
Client Service Manager

Natalie Martinez has worked in client service for the past 9 years and is ready to go above and beyond when any situation arises, whether they arise in English or in Spanish. A true embodiment of our motto, “we really care about people”. Natalie is a graduate from UC Irvine, and holds her Health and Life Insurance License, as well as her H.I.P. and BAM Designations. In her free time, you will find Natalie in front of Hogwarts Castle reading her favorite novel at Universal Studios.

✉ nmartinez@pchbenefits.com

RON MEANS

Strategic Advisor
Ron has an in-depth knowledge of business operations, growth strategies, domestic and international distribution and has a strong sense for understanding complex market opportunities. A well-respected business veteran, he is known for his leadership and management expertise, and works closely with over 40 of Southern California’s top business leaders.

Ron has a special interest in PCH Benefits, and has been instrumental in guiding the company since its inception in 2006.

✉ rmeans@pchbenefits.com

THOMAS MEANS, MBA

License #0E39933
H.I.P. Certified
Health and Life Insurance Specialist

Tom is a 20 year veteran of the Health and Life insurance industries, spending his entire professional career focused on strategies and solutions for employee benefits and executive benefits. He is an expert on the Affordable Care Act (Obama Care), and its potential impacts on individuals and businesses.

As your agent/broker, Tom’s role is to guide you to the right strategies and plan designs for you and/or your business. Tom is always searching for compliant health insurance solutions to best serve you, your employees, your business and your budget.

✉ tmeans@pchbenefits.com

ROBERT MILLER

License #0M74110
H.I.P. Certified
Analyst

As an analyst, Robert is focused on providing the best possible strategies and solutions for your business through cost analysis, benefit comparisons, and in-depth market research. Robert has worked in the financial industry for the past 6 years and uses his analytical background to assess the best possible solution for our clients. Robert serves as PCH Benefits’ go-to expert for out-of-state insurance health and life insurance markets to provide solutions for companies located outside of California, and for companies that have employees in multiple states.

Robert holds his Health and Life Insurance License as well as his H.I.P. designation.

✉ rmiller@pchbenefits.com

ART PILLADO

License #0E98608
H.I.P. Certified
Client Service Manager

Art Pillado is a Client Service Manager with over 20 years’ experience in the industry both in the insurance carrier and the broker sides of the business. He has extensive experience with the national large group benefit plans, as well as with small group benefit plans throughout California. His experience helps him easily resolve and overcome various day-to-day issues that can otherwise complicate the lives of his clients. Art is available to be a resource to business owners, CFOs, COOs, and Human Resource professionals as an enthusiastic extension of their own Human Resource Department; with everything from benefits budgeting, billing concerns, enrollment procedures, and the entire renewal process. He can also assist your employees on a concierge bases with issues that they may experience, such as claims resolutions, plan explanations, questions, and concerns. Art has been recognized as a Hero. He was recently named as a recipient of an award that is given annually by the Ventura Police Community Foundation called “Heroes Among Us”. The award recognizes community members who have displayed selflessness, dedication, and compassion within the community. In his personal time, Art is passionate about coaching youth Football, and serves as Vice President of the Board of Directors for the El Rio Junior Spartans Youth Football organization.

✉ apillado@pchbenefits.com

CHRIS ROGERS

License #4109883
BAM Certified
Client Service Specialist

Chris Rogers is a Client Service Specialist at PCH Benefits with over 10 years of experience in administrative and client service roles. He has passion for helping clients find plans that fit their needs/lifestyle and manages client’s day-to-day issues like enrollments, claims, and renewals. Chris graduated from the Martin V. Smith School of Business and Economics at California State University Channel Islands with a BS in Business and holds his Health and Life Insurance License, as well as being Benefits Account Manager certified.

When Chris is not busy with work, he enjoys travelling, cooking, and watching sports. He is an avid Dodgers and Lakers fan and loves having friends and family over for BBQs in the summer.

✉ crogers@pchbenefits.com

COLIN SCALLY

License #0K83327
H.I.P. Certified, BAM Certified
Director of Analysis and Strategy

Colin is a former USA, National Team athlete, and now brings that level of drive and dedication to the PCH Benefits team. At PCH Benefits, Colin and his team work closely with both health and life insurance underwriters to expedite the complex RFP, underwriting, and enrollment processes.

As our Director of Strategy & Analysis, Colin and his team are focused on reviewing, analyzing, and interpreting various insurance product offerings and generating the perfect solutions for you and your business.

Additionally, Colin has been recognized by the Conejo Valley Chamber of Commerce as a recipient of the award “40 Under Forty” in 2021.


✉ cscally@pchbenefits.com

BIANCA SUFFOLK

License #0L86061
H.I.P. Certified
Audit/Finance Specialist

Bianca has over 20 years of experience as a small business owner, and brings that same level of dependability to her work at PCH Benefits. Bianca’s strength with numbers, finance and organizational skills are readily apparent with the analysis and solutions she provides to her teammates in the office and to the clients she serves. She is determined to bring creative solutions to any issue that arises and will make sure that her clients feel that they are well taken care of. In her personal life she continues to demonstrate incredible focus and dedication by competing in a variety of athletic events, specifically long distance Triathlons.

✉ bsuffolk@pchbenefits.com

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